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Adventures at the Independent Show
If you haven’t already heard, my company is having a contest that will send some lucky person off to the 2012 Independent Show in Lake Buena Vista, FL. The contest winner, who will need to be [...]
Oh No! Windows XP to Lose All Support
That day has finally come. Just in case you didn’t know, all editions of Microsoft Windows XP are set to lose all support on April 08, 2014. Despite millions of users protesting that Windows [...]
Can Someone Please Pick Up the Phone?
Have you ever had to hold the line when calling an 800 number for help? I’m sure at some point we’ve all had to do this. While waiting for a representative to pick up, we listen endlessl [...]
Staying Focused on What’s Important
In my spare time, I have the pleasure of working with a group of 5 and 6 year old boys. We call ourselves the Brewers and are taking over the T-ball scene in Jones County, GA. I took on this task wi [...]
Win a Trip to the 2012 Independent Show
The Independent Show is fast approaching. Are you going? You might be able to go for free, and that’s a good price. How? ZCorum is running a contest to send one lucky person on an all-expen [...]
Are You Ready for the GDrive Test?
In these days, acquiring online storage has become as simple as a few mouse clicks. Several big time companies have introduced their take in the storage market with products such as Microsoft’s [...]
Do You Support Social Media Technical Support?
I’m thinking of the many times I find myself quickly heading over to that notorious search engine that’s the best thing since pierced ears to look for some type of support topic or [...]
The Mac Attack
I can remember my days of being on the technical support floor and getting those dreaded calls from Mac users. Those who have ever given technical support for Macs are nodding their heads with me be [...]
Is Your PC Infected With DNS Changer?
If you follow this blog, you’ve heard about Operation Ghost Click, where Pete Olivia told the story of the FBI’s bust of the hackers responsible for the DNS Changer virus. That’s a g [...]
Who’s Your DHCP Guru?
Because I work for a tech company, I get asked all types of questions ranging from how to send an email to can you configure my new DHCP server. There are some really inquisitive people like me out [...]
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