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FAQs

 

What CMTS equipment is compatible with TruVizion?

TruVizion can collect and aggregate data from most DOCSIS-qualified CMTS Equipment. If you have a question regarding compatibility with a specific CMTS, please contact us.

 

What modems are compatible with TruVizion?

TruVizion can collect and aggregate data from all DOCSIS-certified modems.

 

Which VoIP devices are compatible with TruVizion?

Currently, TruVizion is compatible with Arris EMTA devices.

 

How quickly can I get TruVizion running on my network?

Because TruVizion is a hosted application,there is no equipment to configure or install, making TruVizion quick and easy to deploy.

 

What browser or other software do I need to use TruVizion?

TruVizion is compatible with standards-based web browsers, such as Mozilla Firefox 3 or Internet Explorer 7 or later, and also requires Adobe Flash Player v9.0.124 or later. See Software Specifications for further details.

 

What do TruVizion users say about the application?

To learn more about the ways cable companies use TruVizion, and to read their testimonials, please visit the Case Study center.